Book a booth for an event
Choose a market and booth, review the cart, pay, and find the resulting booking in your account.
Want a guided walkthrough? Open any event from the Events page, then press "Take booth tour".
Steps
- 1
Find your date on Events
Open Events and use Get tickets → on the market you want. Confirm the actual date, venue and hours on the event. Sign in if prompted; you need event-vending approval and accepted vendor terms.
Browse Events → - 2
Choose a booth and floor
Review the event ticket types and seating chart. On mapped events, select the available spot for the booth size you want. Use floor controls if the chart offers Rooftop and Ground Floor. Booth numbers can repeat across sizes: check the category, floor and displayed price, not just the number.
- 3
Review Order Summary and continue
Check Order Summary, then use Continue to Checkout to add the selected booth/tickets and open checkout. Only book available dates and seats; license reservations can restrict which vendor may select a booth. If your selection expires or availability changes, select again rather than assuming it was saved.
- 4
Review checkout
Open the header cart or Checkout. Review each event, ticket, booth and quantity. Enter an eligible coupon and choose Apply. If you have eligible event store credit, use the store-credit checkbox and check the recalculated amount still due.
Open Checkout → - 5
Finish payment and verify the booking
Follow the checkout payment or zero-balance confirmation action shown for your order. Wait for confirmed payment; do not repeatedly pay when an earlier payment is pending. Open My Account → Orders and Tickets to check the order, booth and QR details.
Open Tickets → - 6
Ask staff about changes or refunds
My Account shows order details but does not provide a general self-service event cancel/refund button. Contact support with your order number and event date. Staff assess cancellation, booth release, refund or credit; submitting a request does not cancel the booking or guarantee a refund.
Open Support Center →
Good to know
- A booth license does not pay the per-event fee. Book each required event even when you have a reserved seat.
- Do not use a chart color alone as proof of payment. Check the order and payment status in your account.
- The current event/checkout total is authoritative if an older event description or general fees page differs.
Questions
Can I book a closed or draft event?
No. Availability and booking guards reject unavailable events. Choose an open market shown on Events.
Can I cancel one date in a multi-date order myself?
No vendor self-service control is provided. Give staff the exact date and item; an entire-order cancellation can affect every date in that order.
Does using credit guarantee a cash refund later?
No. Credit use and refund eligibility are tracked separately. Staff must verify the original payment and any credit already issued.
Related guides
Booth sizes, event fees and optional licenses
Compare the advertised booth rates and understand the difference between a single event and a recurring reserved-seat license.
Booth Licenses, billing and auto-release
Reserve a regular booth, understand renewal and failed-payment recovery, and know when opt-in auto-release can affect an unbooked date.
Load-in day and market check-in
Prepare your booth, find arrival instructions, show your booking to staff and understand parking and rooftop preferences.