Load-in day and market check-in
Prepare your booth, find arrival instructions, show your booking to staff and understand parking and rooftop preferences.
Steps
- 1
Read current load-in instructions
Open Vendor Load-In Instructions before each market. The current reference lists load-in from 7:30 AM, opening at 11 AM, setup before opening and vehicles that must leave the roof moving off by 9:45 AM. Recheck the page and staff communications for changes.
View load-in info → - 2
Bring your booking and safe equipment
Have your booth number or ticket QR ready in My Account → Tickets. Bring your merchandise and setup equipment; tent weights are mandatory for every tent leg. The rooftop entrance has a 7-foot vehicle clearance.
Find your ticket → - 3
Follow your booked floor and staff check-in
The rooftop instructions use the Bartlett entrance just off Beaudry. Have staff check you in before going to your space. Ground-floor bookings must follow their own booked-floor and staff directions; the rooftop route is not a universal entrance instruction.
- 4
Park according to your space
Cars can remain in many 20×20 rooftop booths behind/alongside the setup when staff permit. Smaller spaces do not automatically include car parking. Vehicles that must leave follow the move-off deadline and staff parking instructions.
- 5
Submit a rooftop preference if relevant
Use Rooftop Booth Preference for the preference request available on the site. A preference is not a paid booking, guaranteed move or replacement for the seat on your order.
Rooftop Booth Preference → - 6
Follow breakdown and load-out instructions
Read Early Breakdown & Departure Policy and Load-Out on the instructions page. Follow staff traffic directions; do not start moving vehicles through shoppers or assume early departure is permitted.
Read parking and load-out FAQs →
Good to know
- The /checkin scanner is for authorized staff, not the check-in button every vendor needs to use.
- Carry a readable ticket/booth number and plan for a phone with low battery or poor reception.
Questions
Can I leave my car in any booth?
No. Many 20×20 spaces allow it, but size, floor, safety restrictions and staff directions control. Check your actual booking.
Does a rooftop preference guarantee that floor?
No. Treat it as a request and confirm any change against your actual booked seat.
Related guides
Book a booth for an event
Choose a market and booth, review the cart, pay, and find the resulting booking in your account.
Booth sizes, event fees and optional licenses
Compare the advertised booth rates and understand the difference between a single event and a recurring reserved-seat license.
Get help: tickets, text and voice
Reach support even before approval, open and reply to a ticket, or use the text/voice assistant with your chosen audio devices.